Politique d'expédition
Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates: We offer flat rate shipping of Euro 5.00 for orders under EURO 300.00. Orders of euro 300.00 or more qualify for free standard shipping. Expedited shipping options are available at checkout for an additional fee.
International Shipping: We currently offer international shipping to all European countries. Shipping charges for your order will be calculated and displayed at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Shipping Times:
- Domestic Shipping: 2-3 business days
- International Shipping: 2-4 business days
Please note that these shipping times are estimates and may be affected by factors outside our control, including but not limited to weather conditions, postal service delays, and customs processing times.
Order Tracking: You will receive a shipping confirmation email with a tracking number once your order has shipped. You can use this number to track the status of your shipment through our carrier’s website.
Shipping Issues: If you haven’t received your order within the estimated delivery time, please contact us at info@reallifehealing.eu with your name and order number, and we will look into the issue promptly. We are not responsible for delays caused by the carrier or customs.
Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy.
Thank you for shopping with us at [Your Shopify Store Name]. We appreciate your business and strive to provide you with the best shipping experience possible. If you have any questions or need further assistance, please do not hesitate to contact us at info@reallifhealing.eu